Returns & Refunds
We want you to be completely satisfied with your purchase. Learn about our return and refund policies below.
Our Policy
At ABCart, we offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return eligible items within 30 days of delivery for a refund or exchange. Items must be unused, in their original packaging, and in the same condition as received.
- Free return shipping for defective or incorrect items.
- Refunds issued to the original payment method within 5-7 business days.
- Contact our support team for assistance with returns or exchanges.
Frequently Asked Questions
What is your return policy?
You can return most items within 30 days of delivery for a full refund or exchange, provided they are unused and in original packaging.
How do I initiate a return?
Visit your Orders page, select the order, and click "Request Return." Follow the instructions to print a return label and ship the item back.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned item. Funds will be credited to your original payment method.
Can I exchange an item?
Yes, exchanges are available for items of equal or lesser value. Contact support to arrange an exchange.